Last updated: October 13, 2026
1. Who we are
This policy applies to Comal & Ceiba Cafetería ("we", "us") and this website. We operate a restaurant and catering business.
2. Information we collect
We collect information you give us directly, such as your name, email, phone number, event details and dietary notes when you contact us or request catering. We also receive basic technical data such as browser type, device type and pages visited through standard server logs.
3. How we use information
- To answer questions and prepare quotes
- To fulfill pickup and catering orders
- To keep records required for tax and accounting
- To improve our menu, service and website
We do not sell your personal information.
4. Payments
Payments made in store or by card are processed by our payment provider. We do not store full card numbers on our systems.
5. Sharing
We share information only with service providers who help us run the business (for example payment processing, email and website hosting), when required by law, or to protect our rights and safety.
6. Cookies
Our website uses only the minimum cookies or local storage needed for it to function. See the cookie policy.
7. Retention
We keep inquiry and order information for as long as needed to serve you and meet legal obligations, generally no longer than five years.
8. Your choices
You may ask to see, correct or delete personal information we hold about you, and you may opt out of any marketing messages at any time.
9. Children
This website is not directed to children under 13 and we do not knowingly collect their information.
10. Changes
We may update this policy. The date at the top shows the latest version.
Contact
Questions about this page can be sent to hello@comalandceiba.com or by phone at (555) 010-0147.